Guides

On-site. Offline. Always works.

Your fitter measures, picks the blind and fabric, prices it, and captures a customer's signature — all on their phone, on-site. No paperwork, no re-keying it back at the office later, no “I'll email it over.”

It works with zero signal, too: the job sheet saves on the device and sends itself the second the phone finds a connection again, so a basement measure or a rural postcode with no bars never costs you the sale.

Price it right, every time.

Every supplier, every fabric book, every colourway is organised into price bands by blind type, so a fabric prices correctly the moment your fitter picks it — right there in the customer's living room, not after a call back to the office.

Import a supplier's price sheet in minutes and it's live across your whole business instantly. Pick a blind type and move every price under it by a percentage in one go, or give one specific fitter a private pricing edge, without anyone else seeing it.

Book it. Fit it. Get paid.

See every fitter's availability, coverage area, and workload in one calendar, and let the system catch a clash before it becomes an angry customer standing on someone's doorstep at the same time as another fitter.

Every fitter's day opens as a numbered list of stops in booked order, with a tap through to Google Maps for directions.

Customers can book themselves, too — that one is the Calendar Auto Booker, an optional extra: a booking widget on your own website lets a visitor pick a real, live slot from your actual calendar, with no login required for them.

Let AI handle the first reply.

Blinds Base AI picks up a new Facebook lead, every email reply that follows, and every text back from a lead on your own SMS number, and drafts its answer from your real business settings and live calendar — not invented availability or made-up pricing. You decide how much it's allowed to do on its own, right up to booking the appointment itself. On text, it keeps its answer to a single message and hands the thread to a person when it cannot, it stops as soon as someone on your team answers that thread themselves, there is a daily limit on how many texts it will send for you, and a customer who replies STOP is opted out immediately and permanently. A text from a number that isn't one of your leads yet is never answered automatically.

Every AI reply can be reviewed and edited before it sends, and a Facebook lead form filled in at 11pm gets an instant, branded, calendar-accurate email back rather than waiting until your office opens.

Every missed lead is a lost customer.

Small service businesses lose more leads to a slow reply than most owners realise. Research on missed inbound contact consistently finds that most people who don't hear back quickly simply move on to a competitor, and rarely give a second chance.

The same pattern likely holds for a Facebook lead left unanswered overnight — nobody's measured that exact channel, but a slow reply is a slow reply. The Facebook AI Lead Booker replies the moment a lead comes in, using your real business settings and live calendar, so someone who enquires at 11pm gets a real, accurate answer before they've even thought about looking elsewhere.

Track every blind through production.

A live board shows exactly what's to be made, what's in production, and what's ready — plus an early-warning flag for fabric that's on backorder, so nothing surprises you on the morning of a fitting.

Professional documents, paid faster.

Quotes, receipts, and fitting sheets generate instantly, carrying your own logo and colours, ready to email — no more chasing a lost document or retyping a quote by hand.

Detailed measurements stay protected on an unpaid quote, so nobody can walk away with a full specification and use you as a free measuring service.

See the big picture, always.

Revenue trends, sales by fitter, your job pipeline, and top customers, exportable and comparable month over month — plus an append-only audit trail showing who changed what, and when, so nothing gets lost to a shrugged “not sure who did that.”