Terms of service

1. Who we are

Blinds Base is a business management platform for blinds companies, operated from the United Kingdom. These terms are between Blinds Base and the business that opens an account (“you”).

2. Your trial

A trial lasts 14 days from the moment your email address is verified and your account is created. It is free and no card is needed to start. During the trial you can use the core product — customers, jobs, calendar, documents, payments, reporting — with your own data. The paid Extras (Facebook AI Booker, Gmail Auto Booker and Calendar Auto Booker) are shown but stay locked until you subscribe.

When the trial ends, your account is kept but signing in requires choosing a plan. Everything you added during the trial stays in the same account if you subscribe. If you decide not to continue, you can ask us to delete the account and its data.

3. Your account

You must give accurate details when you sign up, keep your password private, and only add staff accounts for people who work for your business. You are responsible for what is done under your accounts.

4. Your data

Your customers, jobs, documents and everything else you enter belong to you. We process it only to run the service for you, as described in our privacy policy. Each business’s data is kept separate from every other business on the platform.

5. Acceptable use

Do not use Blinds Base to break the law, to send messages people have not agreed to receive, to attack the service, or to try to reach another business’s data. We may suspend an account that does.

6. Subscriptions and payment

Plan prices and what each includes are on our pricing page. Subscriptions are billed monthly. Extras are billed on top and can be added or removed from your account.

7. Availability and liability

We work to keep Blinds Base available and your data safe, but no online service is available every second of every day. To the extent the law allows, we are not liable for loss of profit or indirect loss arising from the use of, or inability to use, the service.

8. Changes and contact

We may update these terms; if a change matters to you we will tell you in the app or by email before it takes effect. Questions about these terms: use the contact page.